Frequently Asked Questions
Our services include, but are not limited to, background checks, surveillance, infidelity investigations, missing persons cases, and more.
Our fee structure is based on an hourly rate, with expenses such as travel costs, equipment fees, and any other related expenses added on top. We also offer flat-rate packages for certain services.
Our success rate is high, as we have a team of experienced investigators who use the latest technology and techniques to get results.
The length of an investigation depends on the complexity of the case and the information available. We provide regular updates to our clients and work efficiently to get results as soon as possible.
Absolutely! All of our investigations are confidential and we take great care to protect our clients’ privacy.
Our investigators are licensed and insured in Florida, and we comply with all local laws and regulations.
You can contact us via phone or email to discuss your case and schedule a consultation. We will then provide you with a quote and a plan of action.
If the subject exits the tricounty area (Miami-Dade, Broward, and Palm Beach) we will first call you to get approval for continuing outside the area. If you agree to that, we will bill you at the rate of $.76 per mile. We cannot tell you what the total will be in advance, since we will not know where the subject will be going. But, know that you can cancel the surveillance at any time.
No, those are considered private and it is illegal for anyone to get you that information.
When you hire us, you pay for our investigators’ time, not for what they find. If the subject does not move during the four hours, that is outside of our control and being that we’ve done our job by watching the subject, we cannot refund any of your money. This is why it’s most important to be sure about the subject’s activities prior to sending us out. We only provide refunds for situations involving investigative errors – such as following the wrong vehicle, etc. We do not provide refunds for issues that are out of our control.
No, all fees are payable in advance.